I RECEIVED TODAY 4-2-2020
ALERT ON DATA BREACH OF PERSONAL INFORMATION OF 5 MILLION MARRIOTT CUSTOMERS
What is Happening?
On March 31st, Marriott International announced a data breach affecting up to 5 million of its customers. Between mid-January and February of this year, an unauthorized individual used the log-in information of two employees to access private customer data.
Breached data reportedly include:
- Dates of birth
- Mailing addresses
- Email addresses
- Phone numbers
- Loyalty account numbers and point balances
- Additional personal details (e.g., company, gender)
- Partnership and affiliations including linked airline loyalty programs and numbers
Marriott has disabled the login credentials used to access this information and has sent notifications to affected guests. Additionally, the company is working with authorities to support investigations and has set up a dedicated website and call center resources with additional information for those affected.
This breach took place almost a year and a half after the 2018 incident in which cybercriminals accessed the private information of up to 500 million customers of the Starwood brand, a Marriott subsidiary.
What Does This Mean For You?
Make sure you are getting everything your LifeLock membership has to offer. If you haven’t already, log in to your Member Portal and complete your profile to ensure that LifeLock is monitoring† your personal information, including any email addresses you use regularly, and more.
ALERT ON DATA BREACH
2 DAYS AGO
Marriott International has announced a massive data breach that exposed approximately 5.2 million hotel guests’ information. No, not that breach. It’s a new one this time.
“At the end of February 2020, we identified that an unexpected amount of guest information may have been accessed using the login credentials of two employees at a franchise property,” the international hotel chain wrote on Tuesday. “We believe this activity started in mid-January 2020.”
According to Marriott International, the breach exposed information such as customers’ personal and contact details, loyalty account information, airline loyalty programs, and room preferences. This included people’s names, mailing addresses, email addresses, phone numbers, and birthdays.
The company claims it has no reason to believe driver license numbers, national identification numbers, passport numbers, or payment information was compromised. However, the breach is still being investigated.
“Upon discovery, we confirmed that the login credentials were disabled, immediately began an investigation, implemented heightened monitoring, and arranged resources to inform and assist guests,” wrote Marriott International.
Marriott International notified affected guests on Tuesday via email, as well as set up call centers and a web portal for people to find out if they were impacted. The hotel chain will prompt affected Marriot Bonvoy members to change their password and enable multi-factor authentication, and is also offering one year of free personal information monitoring in some countries.