911 Dispatcher May Be Fired for Allegedly Hanging Up on Caller Trying to Report Buffalo Mass Shooting

A 911 dispatcher has been suspended from her position after she allegedly hung up on a caller who was inside the Tops Supermarket in Buffalo, New York, during Saturday’s mass shooting that killed 10.

Erie County Executive Mark Poloncarz spoke to reporters Wednesday, and called the 911 dispatcher’s alleged actions “totally inappropriate.”

The woman who reported being hung up on told her story to WGRZ Saturday evening, as the station was taking calls live on the air.

“I was whispering, because I could hear him close by and when I whispered on the phone to 911, the dispatcher started telling at me, saying, ‘Why are you whispering? You don’t have to whisper,'” the woman told the news anchors. “And I’m trying to tell her, like, ‘Ma’am, he’s in the store. He’s shooting. There’s an active shooter and I’m scared for my life,’ and she said something crazy to me and she hung up in my face.”


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