Parents Horrified After Airline Puts Their Baby On Separate Flight To Them
A couple were shocked to learn that an airline had rescheduled their 13-month-old daughter onto a different flight.
Stephanie and Andrew Braham spent 20 hours on hold, trying to get the whole thing sorted out after Qantas opted to put their baby onto a completely separate flight.
The pair claim they were put on hold across 55 different calls to Qantas’ offshore support centres, to no avail.
After a day of waiting, the couple say they eventually reached an agreement with the airline to move the family onto the same flight, 12 days after the initial departure.
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